Shipping policy

Shipping Details

Last updated: September 2026

Thank you for shopping at OptiRest.store. Below you will find all the information you need about our shipping process.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive an email notification with your tracking number once your order has been shipped.

Shipping Times

We ship to customers worldwide. Estimated delivery times are:

  • Standard Shipping: 7–14 business days
  • Express Shipping: 3–7 business days (where available)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions from time to time — check our website or subscribe to our newsletter for updates.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package via the carrier's website. Please allow up to 48 hours for tracking information to appear.

Customs, Duties & Taxes

OptiRest.store ships internationally, and your order may be subject to import duties, taxes, and customs fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office for more information.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please:

  • Check the tracking information for updates
  • Contact your local post office or customs office
  • Reach out to us at support@OptiRest.store and we will investigate

Incorrect Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@OptiRest.store and we will do our best to correct it before dispatch.

Contact Us

If you have any questions about your shipment, please don't hesitate to contact us: