Refund Policy

Last updated: September 2026

Thank you for shopping at OptiRest.store. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

Returns

You have 30 days from the date you received your item to request a return.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by proof of purchase (receipt or order confirmation)

Non-Returnable Items

The following items cannot be returned:

• Items that have been used, damaged, or altered
• Downloadable software or digital products
• Gift cards
• Sale or clearance items (unless defective)

Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven't received a refund yet:

• Check your bank account or card statement again
• Contact your bank or credit card company — it may take some time before your refund is officially posted
• If you've done all of this and still have not received your refund, please contact us at support@OptiRest.store

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please email us at support@OptiRest.store.

Shipping Returns

To return your product, please contact us first at support@OptiRest.store and we will provide return instructions. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: support@OptiRest.store